Infrastructure Services
Have you optimized your infrastructure investments?
Create a cost-effective IT organization that is more responsive to the changes
your business demands.
Rein in spiraling infrastructure costs and meet ever-changing business demands with
Keane’s Infrastructure Services. Our clients typically save 25 – 40% on their infrastructure
operations costs by using our Remote Infrastructure Management Services.
We’ll help you achieve operational excellence by focusing your IT organization on
the activities that drive the greatest business value. We do this by optimizing
cost and performance using ShoreWise Adaptive
DeliverySM, which leverages a flexible mix of global resources to free your
internal resources to focus on more strategic activities.
For more than 15 years, Keane’s Infrastructure Services have worked inside companies
of all sizes to evolve, operate, and maintain the systems that support their mission-critical
business applications. As a result, we apply the insight we’ve gained about businesses,
systems, and processes likes yours to bring you optimized support at an optimized
cost.
Infrastructure service offerings:
Remote Infrastructure Management (RIM) ensures 24x7 access, monitoring,
and management of the infrastructure that supports your mission-critical business
applications. Our clients typically realize savings of 25-40% by combining the right
mix of onsite, nearshore, and offshore resources using Keane’s
ShoreWise Adaptive DeliverySM model. Our Network Operations Centers in India
provide extensive redundancy and failover safeguards to ensure that your network
never falters. RIM services include:
- Database Administration
- Desktop Services
- Messaging Systems
- Network Management
IT Operations Excellence combines CMMI, ITIL, Lean, and Six Sigma
into daily operations to increase both performance and quality while driving sustainable
improvement of your IT infrastructure operations. Service components include:
- Operations Performance Improvement and Stabilization
- Keane’s ShoreWise Adaptive DeliverySM
Service Desk Operations reduce the cost and complexity of service management
with a single point of accountability and
Keane’s ShoreWise Adaptive DeliverySM approach. Keane consolidates responsibility
for vendor management and service delivery across your entire technology stack,
including hardware, networks, and applications. And with our Certido® Service Xcellence
enterprise service management platform, Keane ensures consistent service levels
and provides transparency to outcomes. End-to-end service desk support includes:
- Horizontal Level 1 Application Support
- Functional Level 2+ Support
- Full-Service Infrastructure Support
Data Center Services help you cut the costs of what is typically
the most expensive area of your infrastructure while ensuring business continuity
by rationalizing, consolidating, and pruning servers, applications, and data centers.
Offerings include:
- Data Center Solutions
- Data Center Rationalization/Virtualization
- Data Center Planning and Implementation
- Data Center Core Infrastructure Assessment
- Disaster Recovery and Business Continuity Services
Legacy Modernization extends the value of your investments by preserving
and updating application assets by upgrading and migrating to new platforms. Based
on a proven methodology and an automated artificial intelligence toolset, our approach
reduces operational costs, mitigates risk, improves resource availability, and adds
capabilities from new technologies, such as Web services and integrated development
environments. Areas of modernization include:
- Conversion to RDBMS
- Language Conversion
- Platform Migration
- ERP Data Conversion